ONSCREEN Satisfaction Guarantee

Our Satisfaction Guarantee

We're not happy, if you're not happy.

Only $19.99 to get started: this gets you our Spark hardware shipped to your (or a loved one's) home, to connect to the TV.
You also start with a 45-day free trial to ensure you're fully satisfied with our video calling service, starting from the date of purchase. If you're not happy, contact us for a full refund and a shipping label to send back the hardware.
After your 45 day free trial, you will be charged $9.99 per month for our service.
Cancel anytime, and return the Spark device to us using the provided shipping label.

If you cancel your subscription, you must return the Spark hardware device.
If you don't return the Spark device within 30 days of cancelling your subscription, you will be charged a fee of $60.
The returned device should be in good working condition, free of defects and blemishes. If not, we may charge a $60 fee.