Best Video Calling Devices for Seniors

Note from the Editor: This is the refresh of our popular Best Video Calling Devices for Seniors guide from 2024.

Finding the best video calling devices for seniors to ensure older adults remain seamlessly connected with their family and friends can be daunting. However, you’re in the perfect place to explore the options! As of July 2024, the variety of available solutions is more impressive than ever.

Whether you’re interested in popular, feature-packed options like the Amazon Alexa Show or Google Nest Hub Max, or seeking devices specifically designed for video calling such as the ONSCREEN Moment or No Isolation Komp, rest assured that there’s an ideal video calling solution for every need.

2024’s Best Video Calling Devices for Seniors: Reviews, Prices, and Setup Tips

This year’s guide, the third edition since our first in 2022, delves deep into the latest and best video calling devices for seniors. We bring you the most current information, including the pros and cons of each product, pricing details, and easy setup instructions.

Our aim is to assist you in selecting the perfect video calling device for seniors that will keep your loved one well-connected and help combat social isolation with the easiest, most effective solutions for the whole family.

Let’s explore the following video calling brands and devices:

ONSCREEN – Moment
No Isolation – Komp
ViewClix – Frames
GrandPad
CallGenie
Meta Portal – DISCONTINUED
Amazon – Echo Show
Google – Nest Hub Max
Caavo – JubileeTV
OdessaConnect.tv
Uniper Care – UniTV – no major updates
Independa – Health Hub – no major updates

Summary Table:

Device	Key Features	Pros	Cons	Cost
ONSCREEN Moment	AI Companion, high-quality video calls on TV, text messages/photos to TV, Zoom integration, simple remote, auto-answer, Pluto TV app, HDMI passthrough	Large screen experience, secure family network, supports Zoom, auto-answer feature	Requires HDMI-CEC for full functionality, installation challenges with wall-mounted TVs, Wi-Fi dependent	$29.99/month + $99.99 hardware
No Isolation Komp	One-button computer, no touch screen, auto-answer, large 21” screen, secure family network	Very simple to use, supports 4G internet for easy setup	Not available in US, does not support Zoom or outgoing calls	$734 USD + $24/month
ViewClix Frames	Video calls, auto-answer, photo sharing, sticky notes, group calls, weather updates, “Call Me” feature	Easy to use, unlimited family members can connect, doubles as a picture frame	Requires monthly membership, no Zoom group calls, high upfront cost	$199 (10”) / $299 (15”) + $9.95/month
GrandPad	Tablet with simplified navigation, video calls, Zoom integration, 24/7 support, stylus, secure family network	Complete tablet solution for tech-capable seniors, 24/7 customer support, supports video and Zoom calls	Most expensive option, many parts can be confusing	$95/month + $29 setup
CallGenie	Video calls via Skype on TV, auto-answer, returns to TV after call	Large screen, auto-answer, Skype integration	Only available in EU/UK, limited to Skype, confusing setup and product details	$520 - $574 + $200 support
Amazon Echo Show	Voice-controlled video calls, multiple screen sizes, Drop-In feature, news updates, entertainment options	Hands-free video calls, camera pans/frames user, Drop-In feature for ease	Overwhelming for video calls only, challenging setup for Drop-In feature	$89.99 - $279.99
Google Nest Hub Max	Voice-controlled video calls, Google Duo and Meet integration, photo sharing, music, alarms, smart home control	Reputable brand, high-quality device, supports Zoom and Google Duo	Overwhelming for seniors, setup requires multiple apps, potential privacy concerns	$229
Caavo JubileeTV	Video calling, photo sharing, TV control from afar, TrueReach technology, Telescope feature	Allows remote TV control, utilizes TV for calls, remote management	Complex setup, requires streaming/cable box, does not support smart TV apps	$199 + $29/month
OdessaConnect	Video calls via private TV channel, universal remote, photo sharing	Turns TV into large video screen, no apps/passwords required	Requires webcam purchase, pricing unclear, limited info on functionality	Unknown
Uniper Care UniTV	Video calls, photo sharing, on-demand wellness and entertainment programming	Supports health/wellness programming, video and outbound calls	Complex setup, multiple devices needed, unclear purchase process	Unknown
Independa Health Hub	Video chat, telehealth visits, health/wellness content, LG Smart TV app integration	Simplified video chat, health-related features, controlled with TV remote	Requires 2021+ LG TV, additional camera purchase needed, confusing for seniors looking just for video chat	TV purchase + a la carte pricing

ONSCREEN – Moment (Updated for 2024)

Overview

ONSCREEN is a technology startup that is part of the AARP AgeTech Collaborative, a global ecosystem of companies working to bring some of the best AgeTech solutions to market.

The ONSCREEN Moment is a device that converts any television into a powerful video communication tool. This device allows older adults to see and communicate with family and friends in life-size, high-quality video, enhancing their social interactions and reducing isolation. It’s designed for ease of use, enabling seniors to effortlessly manage their social engagements and participate in family events via their TV.

Another key development for the company has been the recognition for this amazing product: The company won the prestigious AARP AgeTech After Dark Pitch Competition at CES, due to the profound impact that ONSCREEN’s technology has and can have on the aging population.

Key Features:

Senior AI Companion – Joy: Introduced in 2024, Joy is an AI companion that provides emotional support, companionship, and engaging interactions designed to keep seniors mentally active and socially connected. Learn more.
Senior AI Check-Ins by Joy: Joy can also bring peace of mind to caregivers through scheduled check-ins on various topics such as medication reminders and general conversation check-ins. The results of these check-ins are visible in the ONSCREEN mobile app.
Routines and Tasks: This functionality allows seniors to set reminders for daily activities such as taking medications or upcoming appointments, promoting independence and routine adherence.
Remote Control: More sophisticated older adults can now use the ONSCREEN Simple Remote control to perform various functions, including launching the AI Companion, Joy.
Pluto TV App: The included Pluto.tv streaming app allows older adults to watch streaming entertainment, with options like classic networks.
High-Quality Video Calls on TV: Provides crystal-clear video calls directly on the user’s TV, making interactions more personal and engaging.
Text Messages, Photos, and Videos to the TV: Send messages and reminders to your older loved one from your mobile device. These messages will appear on the biggest screen in the house.
Favorites and Auto-Answer: Users can set up a list of “Favorites” for easier calling and receiving of calls, with the auto-answer feature customizing how calls are received.
Zoom Integration: Supports joining and starting Zoom meetings directly from their TV.
Simple One-Button Calling: Allows seniors to initiate calls easily via a simple button or through the ONSCREEN app.
Video Check-In Messages: Seniors can record and send video messages to family members every day, helping maintain a strong familial connection.
Unique HDMI Passthrough: Seamlessly switches between the TV’s regular video sources and the ONSCREEN content without manual input changing.
Secure Family Network: Ensures that only approved family members and contacts can make calls to the device, providing security and peace of mind for both users and their families.

Setup and Power

Connect to TV via HDMI: Easily connects to any television with an HDMI port.
HDMI Passthrough for Existing TV Source: Connect your cable box or other TV sources to the HDMI IN port of the Moment device.
Wi-Fi Connectivity: Configure the device’s connection to your home Wi-Fi network using the ONSCREEN mobile app.
User Management: Family members can manage user settings through the mobile app.
Company Location: The company operates out of Orange County, California, underscoring its commitment to local development and support.

Cost:

Subscription Pricing: The monthly fee is $29.99, reflecting the enhanced capabilities added to the device in late 2023.
Hardware Fee: A one-time hardware fee of $99.99 is required, with a 30-day trial available to explore features.
Flexible Subscription: Subscriptions can be canceled at any time.

Pros:

Large screen experience for video calls.
Integrated camera and microphone simplify setup.
Automatic TV activation for incoming calls.
Supports both video and Zoom calls.
User-friendly design for ease of use.

Cons:

Requires HDMI-CEC for automated features.
Installation may be challenging for wall-mounted TVs.
Wi-Fi dependency may limit some households.
Device placement can affect ease of use.

No Isolation – Komp (Updated for 2024)

Overview

Komp is a one-button computer that is simpler to use than a tablet or smartphone. The device links to an app where family members or friends can complete the setup. From their own device, children and grandchildren can share photos, messages, and make video calls directly to the person viewing Komp’s screen. Komp is developed with privacy and security in mind, creating a safe, closed social network for families.

Komp Key Features:

One-button, simplified computer.
No touch-screen, which older fingertips can often struggle with.
No usernames, passwords, or manual updates required.
21-inch screen with clear sound and built-in microphone.
Can stand on a surface or be wall-mounted.
Large on/off button.
Calls are automatically answered after 10 seconds (if the device is on).
Secure family network—only approved callers can access.

Setup and Power:

Plugs into the wall, no charging required, and connects to either Wi-Fi or a built-in 4G SIM.
With 4G internet available, setup is easy; the user simply plugs it in and turns it on.

The product is only available in Europe, with the manufacturer based in Norway.

Cost:

Initial cost: kr7,995 (about $734 USD).
After 3 months: €24/month.

Pros:

Very simple, streamlined solution.
Supports 4G internet for easy setup.
Unlimited family members/friends can use the app.

Cons:

Not available in the US.
Does not support joining Zoom calls.
Does not support outgoing calls.

ViewClix – Frames (formerly Smart Frame)

ViewClix Smart Frame Video Calling for Seniors

The ViewClix Frames device is based on a smart picture frame that includes video calling features. With Frames, seniors can enjoy live video calls, receive pictures or videos, and view sticky note reminders. The company offers two sizes: 10” and 15”, focusing on the ease of use needed by seniors.

Frames Key Features:

Always on and connected, showing pictures when not video chatting.
No login, accounts, or passwords to remember for seniors.
Auto-answer mode allows seniors to receive calls without pressing a button.
Up to four participants can join a group call (three callers + frame user).
Older adults can request outgoing calls.
Remote family members can send sticky notes that appear on screen for reminders and messages.
Includes a remote and stand.
Secure family network—only approved callers can access.
NEW: PhotoChat feature allows the caller and older adult to look at photos together.
5-day weather forecast displayed at the top of the hour.
Day clock showing time, date, and current weather.
Call Me feature that texts family members requesting a call.
NEW: Church TV feature for live video streaming of worship services.

Setup and Power:

Prior to shipment, the Frame device is connected to the user’s account. Setup involves plugging it into an electrical outlet and connecting to Wi-Fi.
The device must remain plugged into a power outlet at all times.
Family members can manage the device remotely via an app.

The company is based in Portland, USA.

Cost:

$199 for the 10.1” diagonal version.
$299 for the 15.6” diagonal version.
30-day risk-free guarantee.
$9.95 monthly premier membership required to access all features.

Pros:

Easy to use.
Functions as a picture frame when not in use for calls.
Unlimited family members and friends can use the app.
App available in most countries’ app stores.
Sleep mode can automatically turn the device on and off.

Cons:

High upfront cost plus an additional monthly membership fee.
Does not support Zoom group calls.
Some users report issues with sound and remote functionality.
Could be confusing for those not technologically savvy.

GrandPad – Can a tablet be one of the best video calling devices for seniors?

The GrandPad is a tablet specially designed for older adults with simplified navigation and buttons. It includes typical tablet features such as access to the internet, games, music, email, photos, and a camera. Users can receive video calls, receive photos, and join Zoom calls and meetings.

GrandPad Key Features:

Comes with a tablet, cellular data, software, a stylus, and 24/7 customer care.
Secure family network—only approved callers can access.
No passwords, phone numbers, email addresses, or User IDs to confuse users.
Compatible with headphones.
Users can make outgoing calls.
NEW: Includes a stylus for easier navigation.
NEW: Grandie, the AI owl companion, can be interacted with for questions and companionship.

Setup and Power:

Connects to 4G LTE (included in the monthly cost) and is compatible with Wi-Fi.
Charges by placing the device on the included charging cradle that plugs into the wall.

The company is headquartered in Minneapolis, Minnesota, and the product is available in the US, UK, and Ireland.

Cost:

Monthly: $95 subscription + $29 setup and shipping charge.
Yearly: $780 prepaid + free setup and shipping.

Pros:

Complete tablet solution simplified for seniors who can handle technology.
Supports both video calls and Zoom group calls.
Help button connects the user to a customer support agent 24/7/365.

Cons:

Offers many features that could confuse older adult users.
Most expensive option available.
Several components involved, meaning more things that could go wrong or get lost.

CallGenie

Like the ONSCREEN Moment, CallGenie uses the TV, which seniors are often familiar with, by utilizing a webcam and a TV set-top box. The service connects through Skype to facilitate video calls. When a call is placed from a laptop, phone, or tablet, the older adult’s TV automatically switches to the video call. Once the call ends, the TV resumes the previous program.

Setup and Power:

Requires electrical power, an HDMI port, and Wi-Fi.

The product is available in UK and EU markets, featuring European plugs.

Cost:

HD Webcam Version: About $520 plus $30 postage.
Full-HD (1080p) Webcam Version: About $574.
Software support for one year: $200.

Pros:

Utilizes the large screen TV for video calls.
Auto-answers calls for ease of use.
Optional auto-framing camera available for $599.

Cons:

Only available in European markets.
Expensive device and add-on support.
Limited to Skype calls.
Confusing range of camera and mounting options.
Product details can be hard to understand from the website.
Complex offerings can be confusing for users.

Meta – Portal (formerly Facebook Portal)

Meta Portal, formerly known as Facebook Portal, is no longer offered. However, the company continues to provide support for existing Meta Portal users.

Amazon – Echo Show

The Amazon Echo Show is powered by Amazon’s Alexa speech recognition technology and features a screen that allows seniors to initiate video calls by simply asking Alexa. This hands-free option is beneficial for those who need simplicity, though some seniors may struggle with the required phrasing.

Available in various sizes, the Echo Show offers numerous functions, making it best suited for tech-savvy older adults. It can be utilized for hands-free communication and provides features like news updates and entertainment. However, introducing it to a less tech-savvy senior may lead to frustration.

Setup and Power:

Simply plug the Echo Show into an electrical outlet and connect it to the internet via Wi-Fi. Set up the device using the Alexa app available on Fire OS, Android, and iOS devices.

The company is based in Seattle, Washington.

Cost:

Due to inflation, prices have slightly increased in 2024:

Echo Show 5” Screen (3rd Gen): $89.99
Echo Show 8” Screen (3rd Gen): $149.99
Echo Show 10” Screen (3rd Gen): $249.99
Echo Show 15” Screen: $279.99

Pros:

Great voice control options for making video calls.
Offers a “Drop In” feature for hands-free answering.
Provides additional functionality for technology-savvy seniors.
The camera on the 8 and 10 models automatically pans, frames, and centers users.
The larger 15” screen is advantageous compared to non-TV-based calling devices.

Cons:

Can be overwhelming if only intended for video calls.
Setting up the “Drop In” feature can be challenging when not in the same household.
Navigating the various options can be confusing.
Limited to calling via the Alexa app or other Alexa-enabled devices.
When placed flat, the device tilts back, making it harder for users seated lower to be seen.

Google – Nest Hub Max

The Google Nest Hub Max is similar to the Echo Show, featuring a screen and voice commands that enable seniors to communicate with the device and request services, including video calls. It supports group calls via Google Duo, Google Meet, and Zoom, and offers calendar integration for easy call access.

Like the ViewClix Frames, it can display photos and weather updates on its screen while also providing music, video playback, alarms, and smart home control. However, the extensive functionality may overwhelm those who are technologically challenged. For seniors using the Google Nest Hub Max for video calling, it’s advisable to restrict other functions to prioritize calls with family.

Setup and Power:

Requires an electrical outlet and Wi-Fi connection. After plugging in the device, set it up using the Google Home app. A Google Duo account is necessary for making and receiving calls.

The company is based in Mountain View, California.

Cost:

The device is priced at $229, with 24-month 0% APR financing options available.

Pros:

The Google Nest Hub Max is a high-quality device from a reputable tech company.
Offers a wide range of features for users.

Cons:

May be overwhelming for seniors due to its extensive functionality and setup requirements.
Setup involves multiple steps within the app.
Potential privacy concerns given Google’s ad-based business model.
A Google Duo account is required for calls.

Caavo – Jubilee TV (Updated September 2024)

Jubilee TV is a comprehensive TV control, video calling, and communication system that brings calls, photos, and voice control to your TV, similar to the ONSCREEN Moment. Its main value proposition is simplifying TV troubleshooting for caregivers who do not live with seniors. TrueReach technology enables the device to turn on the TV when it's off and display messages or content over existing programming. Caregivers can control the TV remotely using the Jubilee app, and a "Telescope" feature allows them to see what is currently displayed on the senior's TV.

This solution includes a remote for the older adult and a remote TV controller for family members. It requires a cable or satellite box or a streaming player connected to the Jubilee hub. Family members can reach their older loved ones through the Jubilee app.

Setup and Power:

The new Jubilee TV now has an integrated webcam, making the setup smoother. Users must connect their existing streaming device (like Roku or Apple TV) to one of the three HDMI ports on the back of the Jubilee TV, then plug the Jubilee TV into the TV. The setup process continues through the companion app.

Scheduled appointments for installation assistance are available for new users.

Cost:

$199 for the initial device purchase, which includes one month of service.
$29/month thereafter.

Note: Additional costs for connected devices (e.g., Apple TV, DirectTV, Roku) may apply.

Pros:

Utilizes the TV to stream video calls.
Enables sharing of photos, messaging, and notifications.
Offers extensive TV controls, allowing remote management from another location.
Caregivers can monitor what is playing on the senior’s TV.

Cons:

Overall setup and functionality are more complex than other calling solutions.
Requires a TV with a connected device (e.g., Apple TV, Roku).
Does not support Smart TVs for app usage.
Recommends using a Roku device for the best experience, which incurs additional costs.
Requires a cable box or other streaming device, adding to expenses.
Includes a remote control that might confuse older adults.

OdessaConnect

OdessaConnect transforms the TV screen into a computer screen via a private TV channel and a dedicated remote. No apps, downloads, or passwords are needed for usage. To receive video calls, a separate webcam must be purchased separately. Users can control regular TV channels and the OdessaConnect TV channel with the provided remote.

The universal remote is designed for ease of use, ensuring visibility and accessibility for older adults. Families can connect with their loved ones through the companion app on the OdessaConnect channel. This device can also send pictures and messages, though it remains unclear if outbound calls are supported.

Setup and Power:

The website does not clearly specify how to initiate the remote or how it is powered.

The company is based in Louisville, Kentucky.

Cost:

Pricing is currently unknown, and a separate webcam purchase is required, with variable costs.

Pros:

Transforms the TV into a large video screen.
No passwords, downloads, or apps needed.
The remote also controls the regular TV.

Cons:

Must call for pricing and to purchase a device.
Requires a separate webcam for video calls.

Uniper Care – UniTV

Uniper Care video communication for seniors

UniTV connects to your TV and cable box to create an interactive experience from the comfort of your couch. Family members can access Uniper via tablet, mobile apps, or desktop computers. UniTV provides a custom interface on the TV for easy navigation of features.

Users can make direct calls, share photos and messages, and access on-demand videos or classes offered by Uniper. The UniTV kit is compatible with cable or coaxial TV connections.

Setup and Power:

Requires a webcam, UniTV access box, remote, and compatible TV.

The company is based in Los Angeles, California.

Cost:

Pricing is currently unknown, but it likely includes a subscription fee, activation fee, and possibly an equipment fee.

Pros:

Offers on-demand health, wellness, and entertainment programming.
Supports both outbound and inbound calls.

Cons:

System requires multiple devices, including a webcam and UniTV access box.
Complicated setup with many steps required.
The interface may confuse older adults due to many options available.
Purchase process is unclear, possibly requiring a demo first.

Independa – Health Hub

Independa brings health-related information and services through your LG Smart TV screen. It offers a range of free benefits, such as simplified video chat, message and photo sharing, and video content. With an add-on premium service, users gain access to telehealth visits, health-related content, exercise videos, and more.

Setup and Power:

Users need to purchase a 2021 or newer LG TV and can access the app directly on the TV. Some LG TVs may come with an embedded camera.

Cost:

Purchasing a newer TV may be necessary, along with a separate video camera recommended at $99.
Independa offers some free content, with additional services available a la carte (e.g., telehealth visits).

Pros:

The app is integrated into the TV for ease of use.
Controlled via the regular TV remote, simplifying access.
Access to unique health-related content and features.

Cons:

Requires a 2021 or newer LG TV.
Additional video camera purchase may be necessary.
Add-on subscriptions can accumulate costs monthly.
May be overly complex for those only seeking video chat.

Which is the Best Video Calling Device for Seniors?

Ultimately, the best video calling device for seniors depends on individual needs, technical capabilities, and the home setup. This guide aims to help you make an informed decision that will keep you and your loved ones connected for years to come.

However, if you're looking for the easiest and simplest solution for older adults that struggle with technology, we feel pretty strongly that ONSCREEN is the best video calling device for seniors in 2024.