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Customer Testimonials

What the Experts Are Saying

"Connection to friends and family is key to the emotional and mental health of older adults. The importance of having easy-to-use technology to support this connection was underscored during the pandemic. The use of TV screens in video calls, as ONSCREEN is doing, can bring down barriers, particularly for those who can't successfully use smartphones or tablets."

Mary Furlong
Mary Furlong & Associates
Industry Leader in Longevity

For older adults, television is a solid rock in an ever-shifting technology landscape. A device can be connected to a TV to enable an organization or family to connect directly with older adults who may not be comfortable with smartphones, tablets or smart speakers.

Laurie Orlov
Industry Expert

Social isolation is a very serious and large problem as we age, and can lead to an accelerated decline in health over time. ONSCREEN's TV-based video communications platform is a unique solution that can help solve this problem, decreasing healthcare costs and improving the quality of life for millions of older adults globally. I'm very excited about what they're building.

Kerry Burnight, PhD.,

“ONSCREEN lets you host video calls right from your TV using your phone, so you can get a much better view of loved ones with high-quality video and audio.”

“The system works with iOS or Android and comes with everything you need to get started including a camera, HDMI cable, and base.”

Chrissy Callahan, Today

“The setup is easy as well, and you don’t have to worry about typing with a remote on your screen.”

“The Spark includes a 1080p webcam that callers said was nice and clear when we tested the sample that ONSCREEN sent.”

Maren Estrada, Yahoo

“Whether making video calls through ONSCREEN's secure network or hosting and joining Zoom meetings, using the TV as the main screen can feel as if you're together in the same room, having a real-life, in-person visit.”

“It's easy to set up and use.”

Mark Westlake, GearBrain

Frequently Asked Questions

Can I install it easily?

If you can plug in an HDMI cable into your TV and can use a smartphone for the setup, then definitely! Otherwise we recommend you get a techie friend to help.

Can my parents see my kids?

Definitely! Seeing grandkids on TV is far more enjoyable than on the small screen of a mobile phone or tablet. Using our mobile app, you can show off the grandkids!

How do I reach support?

Our US-based customer support is available by phone, chat and email during regular business hours.  Click here to learn about all of our contact options.

Can I use Zoom?

Absolutely! We've made it very easy to join your parent's TV to a Zoom meeting. All you have to do is enter the Zoom meeting code and password into our app, and they will instantly join.

How do my parents call?

If they have a smartphone or tablet, the can use that to initate calls to contacts that you set up for them. If not, they can use the One-Touch button on the device to call you, or another designated family member.

Does the TV always need to be on?

No. Our smartdevice is smart enough to turn most modern TVs on* and switch modes to the correct HDMI port. 
*HDMI CEC supported TV required.

Tell me more about your company?

Sure, simply click on over to our About Us page to learn our story.  We're committed to helping families stay connected.

Who is this for?

Our product is built to support older adults as they age, and give peace of mind to their family, usually their adult children.

What are video calling devices for seniors?

Video calling devices for seniors are specifically designed communication tools that allow older adults to make and receive video calls easily. These devices often have simplified interfaces, larger buttons, and clear audio and video capabilities. One such example is ONSCREEN's TV-based video calling system, which is completely automated and allows seniors to enjoy video calls on their TV without any hassle.

How do video calling devices for seniors work?

These devices work by connecting to the internet, usually using WiFi, and utilizing video calling platforms, such as Zoom. ONSCREEN's video calling system, for instance, connects directly to a senior's TV and handles all the technical aspects of video calling, ensuring that the senior only needs to focus on enjoying the video call.

Are video calling devices for seniors easy to set up?

Yes, video calling devices for seniors are designed to be easy to set up. The ONSCREEN system, for example, connects to a TV through an HDMI cable and requires minimal setup. Once connected, it's completely automated, so there's nothing for the senior to do but enjoy incoming video calls from their trusted family members.

Do seniors need a smartphone or computer to use these devices?

No, seniors do not necessarily need a smartphone or computer to use video calling devices.  Some devices require a smart phone or tablet for the setup.  However, ONSCREEN's TV-based video calling system allows seniors to receive video calls directly on their TV without needing any additional devices or apps in order to receive or make video calls to family.

Can seniors use their existing TV for video calling?

Yes, seniors can use their existing TV for video calling with a device like ONSCREEN's system. As long as the TV has an HDMI input, it can be connected to the ONSCREEN device for seamless video calling.

Is it possible to make group video calls with these devices?

Yes, many video calling devices for seniors, including ONSCREEN's system, support group video calls. This allows seniors to connect with multiple friends or family members at once, making it easy to stay in touch.

How secure are video calling devices for seniors?

Video calling devices for seniors prioritize privacy and security. ONSCREEN's video calling system, for example, uses end-to-end encryption to ensure that calls are secure and private.  Only personal friends and family are able to call the senior, and there is no risk of unauthorized callers like scammers or spammers.

Can I control or manage a video calling device for a senior remotely?

Yes, some video calling devices, like ONSCREEN's solution, can be managed remotely by a trusted family member or caregiver. This feature ensures that seniors receive the support they need without having to handle the technical aspects themselves.