Our Customers Love How
We Help Them Stay Connected
Contacted customer service about a problem and they immediately provided me with support and a resolution to my problem. The representative was pleasant and knowledgeable. Keep up the good work. Good customer service is hard to find these days.
This product has allowed me to keep my mother-in-law in her home by giving me the ability to virtually visit her several times per week and providing me peace of mind. The price point is incredibly fair, and the support was very helpful getting started.
I ordered OnScreen for my 92 year old mother and I must say, that out of all the other products I used in the past to maintain contact with her, OnScreen is the BEST! When I ran into some issues with the initial setup (my issues, not OnScreen's) I called their customer service and spoke with Jerry, who was very patient and kind and helped me get everything set up. I would recommend OnScreen to anyone looking for a reliable way to be able to contact loved ones!
Our family loves ONSCREEN! When our daughter contracted Covid-19, she had to leave our granddaughter in our care. Having the big screen to communicate made all the difference. I love the fact that you can call someone from your contacts, and it is easy to use!
Onscreen allowed my family and me to sit together comfortably during our extended family’s weekly zoom call. Before ONSCREEN, I had to figure out how to configure my camera so everyone can be in the shot with a good angle no less! It’s a sleek device that looks small but makes a big difference. Also makes a great gift!
As a new user to the Onscreen Spark experience, I can only say great things about the support from the Onscreen representatives. They walked me through all the set up processes and took the time to troubleshoot some problems that I was having with my home equipment and my internet service provider. I look forward to seeing what the folks at Onscreen come up with in the future.
My dad loves it! I live a 12hr drive away and the system helps us connect better than ever before. I even chat with him when on top of a mountain skiing, biking, hiking, etc. Its opened up a whole new way to connect that we never had before :)
Although we only used the product for a short time it was invaluable during my mothers last moments.
During the pandemic we were reminded of how important it was to keep in touch with our extended family through zoom/FaceTime but our calls ended up being chaotic with the kids wanting to hold the phones themselves and running around with it. With ONSCREEN, the kids don’t have to fight over who’s holding the phone and their grandparents/aunts/uncles/cousins can actually see who they’re talking to, instead of looking at someone’s forehead or the ceiling. We chose this brand over the others for the security of not having the feeling of someone listening in and in turn getting targeted ads (scary!) and it turns out that it’s super easy to install and use, too! Win, win!
This device allows our entire family to easily chat with others. No more huddling around a phone or laptop screen. Setup was a breeze, nice that they include some grip tape to attach behind your TV. Camera, small computer, cords, power.Basic use: Download app, follow directions. Select a contact to call, it texts them an invite to download the app. They don’t need an account, they just need the app. Really like the Input source selection buttons in the app and the auto-return feature (input changes back to your main when your call is done)Looking forward to using this more!
If you are looking for a way to use your hdmi compatible tv for zoom meetings, this is your solution. Works great and easy to use. There tech support is the best I have ever seen. Product is well made and brings zoom to your big screen tv in your home or business office. This is a made in American product by Americans and would purchase again and again.
So this turned out to be a really cool device.I chose this one because it wasn’t Facebook. LOL! (As a side note, this ONSCREEN company seem to have genuine data privacy.)Anyway, this is a solid, well-made device. Easy to hook up. You install an app, which will then display a QR code on your phone that is scanned by the device camera. The only hiccup was that there is a “privacy cover” over the device lens that I failed to slide open – user error, not watching the instructions – but once I figured that out everything was very quick.The picture is solid, crisp, and responsive. This felt as good as any video conferencing system I’ve used in corporate meeting rooms. My wife and I can now video chat with the kids without the need to crowd around someone’s phone to use Facetime.I am happy with this purchase and intend to get another for my parents to use; super simple.
Purchased this item so that my kids could interact with their grandparents while running around the living room. Viewing is fine for us as the grandparents are on the TV, but they are still viewing through their iPhone. Debating if we want to get them a unit, will test it out a few more times before we make a decision
Easy to set up and convenient! I love having the call on my TV so I can still see everything if I’m moving around my living room or kitchen. I also use it for my virtual yoga classes!
After receiving in the mail, it took about 3 minutes to install and start making calls. The best part is now when we're doing a family call we don't all have to huddle around a laptop or someone holding the phone. If I'm watching TV and a call pops up I can take the call on my 65" screen, then when I'm done the device puts my show right back on. The only things to keep in mind are need to pause your show before you take a call, and remember to flip the little privacy cover on the webcam lens (if you closed it) which is a good thing as I appreciate the attention to privacy Onscreen provides.
This product is awesome! We use it to talk with family, host game nights & even attend workouts. The wonderful having my entire room to participate in a call compared to holding my phone or computer. Set up was extremely easy & the app to use is very intuitive. Highly recommend.
What the Experts Are Saying
"Connection to friends and family is key to the emotional and mental health of older adults. The importance of having easy-to-use technology to support this connection was underscored during the pandemic. The use of TV screens in video calls, as ONSCREEN is doing, can bring down barriers, particularly for those who can't successfully use smartphones or tablets."
Mary Furlong & Associates
Industry Leader in Longevity
For older adults, television is a solid rock in an ever-shifting technology landscape. A device can be connected to a TV to enable an organization or family to connect directly with older adults who may not be comfortable with smartphones, tablets or smart speakers.
Social isolation is a very serious and large problem as we age, and can lead to an accelerated decline in health over time. ONSCREEN's TV-based video communications platform is a unique solution that can help solve this problem, decreasing healthcare costs and improving the quality of life for millions of older adults globally. I'm very excited about what they're building.
Kerry Burnight, PhD., TheGerontologist.com
“ONSCREEN lets you host video calls right from your TV using your phone, so you can get a much better view of loved ones with high-quality video and audio.”
“The system works with iOS or Android and comes with everything you need to get started including a camera, HDMI cable, and base.”
“The setup is easy as well, and you don’t have to worry about typing with a remote on your screen.”
“The Spark includes a 1080p webcam that callers said was nice and clear when we tested the sample that ONSCREEN sent.”
“Whether making video calls through ONSCREEN's secure network or hosting and joining Zoom meetings, using the TV as the main screen can feel as if you're together in the same room, having a real-life, in-person visit.”
“It's easy to set up and use.”
Frequently Asked Questions
Can I install it easily?
If you can plug in an HDMI cable into your TV and can use a smartphone for the setup, then definitely! Otherwise we recommend you get a techie friend to help.
Can I use this with my Grandkids?
Definitely! Seeing your grandkids on your TV is far more enjoyable than on the small screen of a mobile phone or tablet.
How do I reach support?
Our US-based customer support is available by phone, chat and email during regular business hours. Click here to learn about all of our contact options.
Can I use Zoom?
Absolutely! You can Start or Join Zoom meetings easily from the ONSCREEN Spark. To learn about our Zoom integration, please click here.
How do I call my friends?
You simply use your phone's address book to call them. They will be invited to register for ONSCREEN. Once they register, you can call them and see them on your TV.
Does the TV always need to be on?
No. Our Spark device is smart enough to turn most modern TVs on* and switch modes to the correct HDMI port.
*HDMI CEC supported TV required.
Tell me more about your company?
Sure, simply click on over to our About Us page to learn our story. We're committed to helping families stay connected.
Who is this for?
As we age, sometimes it's harder to keep in touch using smartphones or tablets. When that happens, ONSCREEN can help an adult child and aging parent stay in touch. We've built it for the adult child, to make it easier to stay in touch.
Getting Started is Easy...
We Built this Service for Your Family
Get everything you need to enable your aging parents make and receive video calls directly from their TV, eliminating technical barriers, while using the biggest and best screen in their home. Click below to learn more.
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