Includes unlimited calls & mobile users
$39.99 Activation feeORDER NOW
Everything you need to get your senior parents connected:
High quality camera and mic for your loved one's TV
Calling and auto-answer features
"Easy mode" to let them easily call you
Daily video updates to see how they're doing
Personal setup and onboarding help to get started
Friendly and knowledgeable customer support
Constant improvements over time
Free mobile app for unlimited calls and callers
How it works, in detail...
Pay the activation fee today to get started. We verify your order, then quickly ship the ONSCREEN hardware to your (or a loved one's) home, to connect to the TV. You'll receive the unit in 3-5 business days. Please note that the activation fee is non-refundable.
Our 30-day trial ensures you're fully satisfied with our service, starting from the date of purchase. If you're not happy, contact us for a shipping label to send back the ONSCREEN hardware, and we will cancel the subscription.
After your trial completes, you will be charged $29.99 per month for our service. The service continues until you decide it's no longer needed. You only pay for the ONSCREEN device subscription -- callers using our mobile app are free.
You can end your subscription anytime, and return the ONSCREEN device to us using the free shipping label we provide. Returns are covered as part of your activation fee.
- If you end your subscription, you must return the ONSCREEN hardware. We will provide you with a pre-paid return label.
- If you don't return the ONSCREEN hardware within 30 days of ending your subscription, you will be charged a fee of $120.
- The returned device should be in good working condition, free of defects and blemishes. If not, we may charge a $120 fee.
Pricing & Billing FAQs
- Is there a separate cost for the hardware? No, there isn't. There's only the activation fee and the monthly subscription fee. You return the hardware at the end of your subscription, just like a cable box with the cable company.
- What happens if the hardware has a problem? We will send you a new device to replace the it, and you just return the bad hardware to us, using a return label we provide. Easy!
- When do I get billed? After the initial 30 day trial, you will be billed for your subscription on the same day every month.
- Can I get expedited shipping? Yes, just go through the regular checkout process above, and then email us with your needs.
- Do you ship to Canada? Yes, but it's an extra shipping cost that we will provide to you after you complete the checkout. Usually it's about $30 more.
- Is the activation fee refundable? No. We charge this to cover the shipping and handling costs, as well as setting up your new account and processing any future returns.