Simple and
Affordable Pricing
No contract.
Cancel anytime.
Only $29.99/mo
Includes unlimited calls & mobile users
$39.99 Activation fee
ORDER NOWEverything you need to get your aging loved one connected:
Everything is designed with the older adult in mind:
• High quality camera and microphone for your loved one's TV
• Simplified, custom remote control with batteries
• HDMI cable and AC power adaptor
• Free mobile app for family and friends (iOS and Android)
We make getting started and staying connected as easy as possible:
• Personal set-up and onboarding to quickly get started
• Getting Started printed instructions
• Friendly and knowledgeable customer support
• Continued and automatic improvements over time
How the payment and ordering process works:
Place your order and pay the one-time activation fee to get started. We verify your order, then quickly ship the ONSCREEN hardware to your (or a loved one's) home, to connect to the TV. You'll receive the unit in 3-5 business days. Please note that the activation fee is non-refundable.
After a quick and simple installation, start enjoying all the service. Our 30-day trial ensures you're fully satisfied with our service, starting from the date of purchase. If you're not happy, contact us for a shipping label to send back the ONSCREEN hardware, and we will cancel the subscription.
After your trial completes, you will be charged $29.99 per month for our service. The service continues until you decide it's no longer needed. You only pay for the ONSCREEN device subscription -- callers using our mobile app are free.
We think you’ll love using ONSCREEN for months and years to come. But rest assured, you can end your subscription anytime and return the ONSCREEN device to us using the free shipping label we provide. Returns are covered as part of your activation fee.
Returns
- If you end your subscription, you must return the ONSCREEN hardware. We will provide you with a pre-paid return label.
- If you don't return the ONSCREEN hardware within 30 days of ending your subscription, you will be charged a fee of $120.
- The returned device should be in good working condition, free of defects and blemishes. If not, we may charge a $120 fee.
Pricing & Billing FAQs
- Is there a separate cost for the hardware? No, there isn't. There's only the activation fee and the monthly subscription fee. You return the hardware at the end of your subscription, just like a cable box with the cable company.
- Does the monthly subscription include Internet service? No, you will continue to pay for Internet service on your own.
- What happens if the hardware has a problem? We will send you a new device to replace the it, and you just return the bad hardware to us, using a return label we provide. Easy!
- When do I get billed? After the initial 30 day trial, you will be billed for your subscription on the same day every month.
- Can I get expedited shipping? Yes, just go through the regular checkout process above, and then email us with your needs.
- Do you ship to Canada? We do not, but you can work with our Canadian reseller, Wisebridge Solutions.
- Is the activation fee refundable? No. We charge this to cover the shipping and handling costs, as well as setting up your new account and processing any future returns.
Is ONSCREEN for your loved ones?
We've prepared a simple quiz with just a few questions that will help you determine if ONSCREEN is for you.
Take our 1 minute quiz to find out!