ONSCREEN vs. CallGenie - ONSCREEN TV-Based Video Calling for Seniors

ONSCREEN vs. CallGenie

Looking for a CallGenie alternative that truly simplifies video calling for the older generation? Let's compare CallGenie with the ONSCREEN Moment.

ONSCREEN vs CallGenie

Features/Details ONSCREEN CallGenie
Quality of Video Calls High Quality Depends on chosen Webcam version
Calling Platform Own platform + Zoom calls + Select Telehealth platforms Skype only
Ease of Use Simple app or 1-button call initiation Requires Skype initiation
Auto-Answer Option Yes (With customizable with 30-second privacy waiting period) Yes
Schedule Auto-Answer Yes, auto-answer can be set to only answer during specific times No information available
Additional Features Senior AI Companion, Automated Routines,
Favorites for easy calling, messages to TV, video check-ins, secure family network
None specified
Setup Connect to TV via HDMI, connect to WiFi using mobile app Requires electrical power, HDMI port, and WiFi
Price $29.99/month + $39.99 Activation Fee. Cancel anytime. Approx. $520 or $574 (depending on Webcam version) + $200 annual software support
Availability US based but ships internationally to Canada via reseller, and other markets as demand requires Only available in European markets

CallGenie: TV-based video calling with various components

CallGenie senior video calling

Like ONSCREEN, CallGenie takes advantage of the TV's familiar setting, using a webcam and a TV set-top box connected directly to the TV. The service relies on Skype to connect the calling parties. To use, open the Skype program and place a call on your laptop, phone, or tablet. The senior’s TV will automatically switch over and connect the video call. Once the call has ended, CallGenie will resume the previous TV show.

However, many search for a CallGenie alternative due to the fact that is only available in European markets. Another drawback is that CallGenie is limited to Skype calls which may be confusing due to its excessive camera and mounting options.

In addition, CallGenie's pricing is on the steeper side: the HD Webcam version costs about $520 plus $30 postage, while the Full-HD (1080p) Webcam version is around $574. Moreover, the software support costs $200 per year.

ONSCREEN:
TV-based video calling for seniors in one elegant package

ONSCREEN senior video calling device

ONSCREEN's product, the Moment, is a smart device that ingeniously transforms your television into a dynamic communication hub. This allows older adults to stay connected with their families through life-sized, high-definition video calls.

With ONSCREEN, seniors can effortlessly receive calls, make outgoing calls, and even participate in Zoom meetings directly from their TVs. If they’re receiving a phone call or Zoom call, the device can auto-answer the call on the TV, with a customizable 30-second waiting period. Moreover, the senior user can initiate the call using the simple ONSCREEN app on an iOS or Android Smartphone or Tablet, or just press the button on the front of the device.

ONSCREEN's Moment comes packed with a host of user-friendly features:

  • High-quality video calls on the TV.
  • Option to set up "Favorites," which are family members for easy calling and receiving of calls.
  • Simple 1-button calls initiated by the senior user.
  • Auto-Answer option for when Favorites call (with a customizable 30-second answer period).
  • Auto-Answer schedule to set the times of day when the senior is accepting these calls.
  • Ability to start or join a Zoom meeting.
  • Family members can send text messages to the TV.
  • The "Video Check-In" feature allows seniors to record a video message for the family.
  • Text Message sending to the TV, for easy notifications to the older adult.
  • Easy Wi-Fi setup using a QR code.
  • Unique HDMI Passthrough option for seamless switching between TV video source and ONSCREEN content.
  • A secure family network where only approved callers can access.

Setting up and powering the device is straightforward:

  • Connect to the TV via HDMI and plug in power.
  • Connect existing TV source (like a cable box) to the HDMI IN of the device.
  • Connect to Wi-Fi using the mobile app.
  • Family members manage users through the app.

The ONSCREEN company is based in Orange County, California and their subscription model is very affordable: $19.99 per month with a $29.99 activation fee. They also offer a 30-day trial before the subscription starts.

Final Thoughts

It's clear that while both ONSCREEN and CallGenie are striving to improve the senior video calling experience, ONSCREEN leads the pack with its innovative and comprehensive approach. Its affordability, features, and simplicity of use make it a superior CallGenie alternative.

Whether you're a senior seeking to connect with family and friends or a family member looking for the perfect communication solution for your elderly loved ones, ONSCREEN's Moment is a brilliant choice. It's more than a product; it's a lifeline to the world, a bridge that turns distance into an afterthought, and makes senior video calling a pleasure, not a chore.

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