JoyLiving Enterprise:
AI Voice Platform
Built for Senior Living
AI solutions for senior living communities that improves staff efficiency, increases resident satisfaction and improves the bottom line.
JoyLiving AI Enterprise:
AI VoicePlatform
Built for Senior Living
AI solutions for senior living communities that improves staff efficiency, increases resident satisfaction and improves the bottom line.
Talk to our teamJump to ROI Calculator
Talk to Joy, our AI Receptionist now:
1-812-MEET-JOY
Instantly get answers to your questions, and see how our Voice AI platform can handle your calls instantly, with ZERO hold times.
When calls go unanswered, business suffers
In senior living, staff are constantly playing catch-up. Residents need connection. Families want updates. Leadership needs visibility. But with limited time and manual systems, even the best teams are stretched thin and the care experience suffers.
A voice-first AI built to listen, route, and relieve
With JoyLiving, communities can:
Free up staff from repetitive phone tasks
Respond faster to residents and families
Improve satisfaction across operations
JoyLiving is the only voice AI platform built for senior living. It understands what residents need, automates requests from front desk to in-room care, and delivers experiences that boost satisfaction, freeing staff to focus on people, not calls.
Be the first to get the new app!
An integrated AI platform to improve operations.
JoyReceptionist
Always-on receptionist.
Answers every call, captures details, and routes or logs requests automatically, so staff can focus on care.
JoyCalls
Daily companionship.
Automated check-ins, reminders, and wellness convos while you stay informed with simple summaries.
JoyTablet
In-room touchpoint.
Video calls, reminders, and activities, all through an easy, resident-friendly tablet interface. Includes Joy, our AI companion in the room.
JoyTV
Life-sized engagement.
Transforms any TV into a calling and engagement hub for residents, families, and staff -- with reminders, community activities, and our AI companion.
Staff Productivity
Residents call to report issues, request maintenance or dining changes, ask questions, or simply talk. Joy answers instantly, captures the details, and routes or logs each request automatically, giving staff hours back and ensuring no voice goes unheard.
No new resident hardware
Escalation logic for urgent issues
Automatic documentation
In-Room Experience
Joy extends into residents’ rooms through simple, familiar devices that make care effortless and continuous. Residents can ask for help, get reminders, receive check-ins from Joy, or share a moment of conversation — all without apps, passwords, or confusion.
Frictionless for residents
Always documented
Proactive care support
JoyLiving Enterprise ROI Calculator
Deploy AI to increase productivity & efficiency, and reduce costs in your community. Our ROI calculator will estimate the potential savings available when deploying JoyLiving throughout your community.
Community Size
Adjust to match your community size to preview the potential savings.JoyReceptionist
JoyReceptionist: $500/mo + $0.20/min.
JoyCalls
JoyTablet
JoyTV
JoyLiving Insights
Start with a FREE 30-day pilot today.
Note: Volume tiers and multi‑community pricing available. Contact us for a tailored proposal.
Be the first to get the new app!
With Joy, every conversation becomes an opportunity to streamline care, surface insights, and support your staff.
Resident Connects with Joy
A resident speaks to Joy, by dialing reception, receiving a call, by tablet, or TV.
Joy Listens & Understands
Natural-language conversational AI captures intent, and directs or responds.
Smart Routing & Response
Routine requests are routed and handled instantly; urgent ones are escalated to staff with full context.
Actionable Insights Delivered
Every interaction appears in the JoyLiving dashboard, summarized, searchable, and ready for follow-up.
Every Joy product connects through the JoyLiving Enterprise platform—one intelligent system
for communication, connection, and care.
Key Features
AI Receptionist
Accessible to any caller into your community—no apps, no new hardware.
Request intake & FAQ answering
Maintenance, food, transportation, community info, and more.
Escalation rules
Urgent topics flagged to staff immediately via email or SMS.
Custom prompts & workflows
Tailor logic to your operations.
Daily Insights Email
Top issues, trends, and follow‑ups at a glance.
Auto‑documentation
Conversation summaries logged for compliance and care planning.
Benefits for Senior Living Operators
Efficiency: Offload repetitive calls so teams focus on personal care
Insights: Structured data to anticipate needs and improve services.
Compliance: Automated summaries that support audits.
Innovation: Tech‑forward experience that attracts and retains residents.
Benefits for Residents & Families
Connection: Residents feel heard and engaged daily
Convenience: Quick answers to everyday questions without waiting
Peace of Mind: Families know check-ins happen consistently.
Well-Being: Improved emotional and social outcomes
In-Room Devices
Our JoyLiving Enterprise platform also includes in-room devices to optimize the resident experience, and maximize family and resident engagment.
JoyTV
Keep residents connected using their biggest screen.
When deployed as part of a JoyLiving community, our JoyTV platform allows staff members to video call directly into the room, onto the TV. There are also Joy AI check-ins to the TV, as well as reminders and activity notifications. JoyTV is sure to make your community stand out!
JoyTablet
Deliver reminders, notifications and engagement on tablets.
Create a fully connected experience throughout your community using lightweight tablets, placed in kitches or bedrooms, as needed. Joy AI check-ins keep your residents connected and informed, and provide powerful data to your staff.
Built for trust, transparency, and accountability
Resident Ready
Works on any phone, no apps or installation required for residents.
Smart Workflows
Custom prompts and escalation rules adapt to your operations.
Compliance
Every conversation is summarized and logged for compliance and care planning.
Daily Insights
Automatic email reports highlight trends, satisfaction, and recurring needs.
HIPAA-Compliant & Secure
Encryption in transit & at rest, with permissioned access and audit logs.
Fast to Deploy
Launch a pilot in one week, no resident setup or training needed.
Proof & Recognition
Recognized at CES 2024 and CES 2025 for innovation in digital health and aging.
Security & Privacy
Fully encrypted data at rest and in-transit, accessible to only authorized users.
Only users with correct permissions may access resident data. Role based permissions.
Configurable policies to meet community standards and documentation practices.
Frequently Asked Questions
Start a pilot today.
Note: Volume tiers and multi‑community pricing available. Contact us for a tailored proposal.