JoyLiving Enterprise:
AI Voice Platform
Built for Senior Living
AI solutions for senior living communities that improves staff efficiency, increases resident satisfaction and improves the bottom line.
JoyLiving AI Enterprise:
AI Voice Platform
Built for Senior Living
AI solutions for senior living communities that improves staff efficiency, increases resident satisfaction and improves the bottom line.
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When calls go unanswered, business suffers.
In senior living, staff are constantly playing catch-up. Residents need connection. Families want updates. Leadership needs visibility. But with limited time and manual systems, even the best teams are stretched thin and the care experience suffers.
A voice-first AI built to listen, route, and relieve.
With JoyLiving, communities can:
- Free up staff from repetitive phone tasks
- Respond faster to residents and families
- Improve satisfaction across operations
JoyLiving is the only voice AI platform built for senior living. It understands what residents need, automates requests from front desk to in-room care, and delivers experiences that boost satisfaction, freeing staff to focus on people, not calls.
An integrated AI platform to improve operations.
Staff Productivity
Residents call to report issues, request maintenance or dining changes, ask questions, or simply talk. Joyanswers instantly, captures the details, and routes or logs each request automatically, giving staff hours back and ensuring no voice goes unheard.
No new resident hardware • Escalation logic for urgent issues • Automatic documentation
In-Room Experience
Joy extends into residents’ rooms through simple, familiar devices that make care effortless and continuous. Residents can ask for help, get reminders, receive check-ins from Joy, or share a moment of conversation — all without apps, passwords, or confusion.
Frictionless for residents • Always documented • Proactive care support
JoyLiving Enterprise ROI Calculator
Deploy AI to increase productivity & efficiency, and reduce costs in your community. Our ROI calculator will estimate the potential savings available when deploying JoyLiving throughout your community.
Community Size
Adjust to match your community size to preview the potential savings.JoyReceptionist
JoyReceptionist: $500/mo + $0.20/min.
JoyCalls
JoyTablet
JoyTV
JoyLiving Insights
Start with a FREE 30-day pilot today.
Note: Volume tiers and multi‑community pricing available. Contact us for a tailored proposal.
With Joy, every conversation becomes an opportunity to streamline care, surface insights, and support your staff.
Every Joy product connects through the JoyLiving Enterprise platform—one intelligent system for communication, connection, and care.
Key Features
AI Receptionist: Accessible to any caller into your community—no apps, no new hardware.
Request intake & FAQ answering: Maintenance, food, transportation, community info, and more.
Escalation rules: Urgent topics flagged to staff immediately via email or SMS.
Custom prompts & workflows: Tailor logic to your operations.
Daily Insights Email: Top issues, trends, and follow‑ups at a glance.
Auto‑documentation: Conversation summaries logged for compliance and care planning.
Benefits for Senior Living Operators
- Efficiency: Offload repetitive calls so teams focus on personal care
- Insights: Structured data to anticipate needs and improve services.
- Compliance: Automated summaries that support audits.
- Innovation: Tech‑forward experience that attracts and retains residents.
Benefits for Residents & Families
- Connection: Residents feel heard and engaged daily
- Convenience: Quick answers to everyday questions without waiting
- Peace of Mind: Families know check-ins happen consistently.
- Well-Being: Improved emotional and social outcomes
In-Room Devices
Our JoyLiving Enterprise platform also includes in-room devices to optimize the resident experience, and maximize family and resident engagment.
JoyTV
Keep residents connected using their biggest screen.
When deployed as part of a JoyLiving community, our JoyTV platform allows staff members to video call directly into the room, onto the TV. There are also Joy AI check-ins to the TV, as well as reminders and activity notifications. JoyTV is sure to make your community stand out!
JoyTablet
Deliver reminders, notifications and engagement on tablets.
Create a fully connected experience throughout your community using lightweight tablets, placed in kitches or bedrooms, as needed. Joy AI check-ins keep your residents connected and informed, and provide powerful data to your staff.
Built for trust, transparency, and accountability
Proof & Recognition
Recognized at CES 2024 and CES 2025 for innovation in digital health and aging.
Security & Privacy
Frequently Asked Questions
- How fast can we get started? Because JoyLiving works over the phone, there’s no installation for residents. We can stand up a pilot line within 1 week and tailor workflows to your processes.
- What kind of requests can it handle? Maintenance, dining, transportation, common FAQs, and general feedback—with routing and logging to your team.
- What happens with urgent issues? Calls can be transfered to a live person if one is available, and escalation logic flags high‑priority items to staff immediately and highlights them in your Daily Insights.
- Can we customize what Joy asks or how it responds? Yes. Custom prompts and workflows align JoyLiving to your community’s policies and language.
- What about proactive outreach? Add JoyCalls for automated wellness and satisfaction calls. Alerts are sent if the system detects concerns.
Start a pilot today.
Note: Volume tiers and multi‑community pricing available. Contact us for a tailored proposal.