Senior Living Webinar Recap: Enhancing Resident Experience & Operational Efficiency with ONSCREEN
Enhancing Resident Experience & Operational Efficiency with ONSCREEN
Senior living communities today face the challenge of delivering exceptional resident care while maintaining efficient operations. In our recent webinar, Savannah Andriacco, a senior living specialist, and Costin Tuculescu, CEO and co-founder of ONSCREEN, explored how ONSCREEN addresses these challenges through a combination of a familiar device (TV) and cutting-edge AI technology that simplify communication, improve staff productivity, and reduce resident isolation.
Addressing Loneliness and Isolation
One of the most pressing issues in senior living is loneliness. Poll results from our webinar highlighted that most communities recognize isolation as a significant concern. ONSCREEN directly tackles this by transforming the resident’s TV into an engagement hub. With auto-answer video calls, scheduled check-ins, and family photo sharing, residents feel more connected to their loved ones with minimal effort.
Our AI Companion, Joy, plays a crucial role in reducing loneliness by engaging residents in activities like trivia, storytelling, painting, and guided reminiscence. Joy also supports emotional well-being with regular check-ins and companionship.
Technology That Works Alongside Your Team
ONSCREEN enables staff to focus on critical care needs by automating daily check-ins, reminders, and surveys. Instead of spending time manually coordinating calls or repeating the same announcements, teams can use the platform to broadcast reminders and send personalized messages directly to the TV.
Joy acts as an extension of the staff, able to perform wellness visits, check for signs of pain or discomfort, and even conduct community satisfaction surveys. This not only saves time but ensures residents receive consistent care and support.
Enhancing Family Satisfaction and Involvement
ONSCREEN makes it simple for families to stay connected with their loved ones, no matter where they are. With auto-answer video calls, residents can connect effortlessly—no need to navigate devices or rely on staff for setup. This creates more opportunities for meaningful interactions while easing the burden on care teams.
Families can also share life updates through text messages, photos, and videos that appear right on the TV. Group Zoom events offer a way for extended family to celebrate milestones and join in on everyday moments. These features bring families closer together, supporting emotional well-being and offering peace of mind that their loved one is connected and cared for.
Operational Insights and Enterprise Management
Through the Enterprise Manager portal, communities can manage devices across multiple sites, automate communications, and monitor engagement. Dashboards provide insights from resident satisfaction surveys and AI check-ins, helping teams identify concerns early and improve service delivery.
Daily AI insights give staff a clear snapshot of which residents may need extra support—whether due to health concerns, reduced engagement, or emotional well-being. This enables quicker intervention and better outcomes.
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Designed for Real-World Impact
ONSCREEN is more than just a communication tool—it’s a platform designed to reduce staff workload, support resident well-being, and foster stronger family relationships. With tools that automate repetitive tasks, deliver personalized engagement, and provide actionable insights, it helps communities meet their goals with greater ease.
If you missed the webinar or want to revisit what was shared, watch it here!
Interested in exploring ONSCREEN for your community? We're currently offering a 60-day free pilot for up to 10 residents. Get in touch with our team to learn more about transforming engagement and efficiency in your community.
