News and Updates
“Where Do I Send This Call?” A Front Desk Routi...
Imagine a single phone line handling resident emergencies, family check-ins, and vendor deliveries. Now imagine that line dropping 30% of those vital connections. For many senior living communities, this isn't...
“Where Do I Send This Call?” A Front Desk Routi...
Imagine a single phone line handling resident emergencies, family check-ins, and vendor deliveries. Now imagine that line dropping 30% of those vital connections. For many senior living communities, this isn't...
The Senior Living Phone Directory Problem (and ...
Imagine a database so vast it took a decade to build. It holds tens of thousands of listings for care facilities, services, and vital resources. This immense collection of information...
The Senior Living Phone Directory Problem (and ...
Imagine a database so vast it took a decade to build. It holds tens of thousands of listings for care facilities, services, and vital resources. This immense collection of information...
AI Callback Queues: Reduce Hold Time Without Ex...
Did you know that a potential resident is lost before you even speak? When families research care for a loved one, they call multiple communities. Every minute spent waiting on...
AI Callback Queues: Reduce Hold Time Without Ex...
Did you know that a potential resident is lost before you even speak? When families research care for a loved one, they call multiple communities. Every minute spent waiting on...
Multilingual Call Routing for Senior Living Com...
Imagine a frantic daughter calling about her mother's medication. She speaks Spanish. Your front desk team speaks English. That critical conversation can stall before it even begins. Across the United...
Multilingual Call Routing for Senior Living Com...
Imagine a frantic daughter calling about her mother's medication. She speaks Spanish. Your front desk team speaks English. That critical conversation can stall before it even begins. Across the United...
Spam & Robocall Blocking for Senior Living Phon...
Imagine your community's phone lines flooded with over 50 billion unwanted calls in a single year. That was the staggering reality in 2021. These automated calls create a constant hum...
Spam & Robocall Blocking for Senior Living Phon...
Imagine your community's phone lines flooded with over 50 billion unwanted calls in a single year. That was the staggering reality in 2021. These automated calls create a constant hum...
Caller ID Rules: Families, Vendors, Residents, ...
Americans received over 4 billion robocalls last month alone. Your front desk likely handled hundreds of them. These unwanted interruptions aren't just a nuisance—they disrupt critical communication for your residents...
Caller ID Rules: Families, Vendors, Residents, ...
Americans received over 4 billion robocalls last month alone. Your front desk likely handled hundreds of them. These unwanted interruptions aren't just a nuisance—they disrupt critical communication for your residents...