News and Updates
Unanswered Calls at the Front Desk: A Senior Li...
Imagine this: over half of the families calling your community right now won't reach a human voice. They've done their research. They're ready to talk. But when no one answers,...
Unanswered Calls at the Front Desk: A Senior Li...
Imagine this: over half of the families calling your community right now won't reach a human voice. They've done their research. They're ready to talk. But when no one answers,...
Call Abandonment Rate in Senior Living: How to ...
Did you know that nearly 6% of people hang up before reaching a real person? That number is climbing across industries. For your community, that statistic represents more than a...
Call Abandonment Rate in Senior Living: How to ...
Did you know that nearly 6% of people hang up before reaching a real person? That number is climbing across industries. For your community, that statistic represents more than a...
Missed Calls in Senior Living: What They Really...
More than half of all sales inquiries to residential care communities go unanswered. That's a startling fact. When a potential resident or their family finally picks up the phone, it's...
Missed Calls in Senior Living: What They Really...
More than half of all sales inquiries to residential care communities go unanswered. That's a startling fact. When a potential resident or their family finally picks up the phone, it's...
ONSCREEN Honored by CTA Foundation with Shalam ...
Honored “for incredible work using technology to combat social isolation,” this marks ONSCREEN’s third CES award in three consecutive years. LAS VEGAS, NV, UNITED STATES, January 16, 2026 -- ONSCREEN,...
ONSCREEN Honored by CTA Foundation with Shalam ...
Honored “for incredible work using technology to combat social isolation,” this marks ONSCREEN’s third CES award in three consecutive years. LAS VEGAS, NV, UNITED STATES, January 16, 2026 -- ONSCREEN,...
JoyLiving Enterprise Brings Scalable AI Solutio...
The new solution pairs resident check-ins, inbound call handling, and analytics into one ecosystem to help communities reduce staff burden and improve quality of care.
JoyLiving Enterprise Brings Scalable AI Solutio...
The new solution pairs resident check-ins, inbound call handling, and analytics into one ecosystem to help communities reduce staff burden and improve quality of care.