I ordered OnScreen for my 92 year old mother and I must say, that out of all the other products I used in the past to maintain contact with her, OnScreen is the BEST! When I ran into some issues with the initial setup (my issues, not OnScreen's) I called their customer service and spoke with Jerry, who was very patient and kind and helped me get everything set up. I would recommend OnScreen to anyone looking for a reliable way to be able to contact loved ones!
Chelle